# SERVICENOW, INC. (NOW) FY2024 Q2 P&L / Income Statement

- Company: SERVICENOW, INC. (NOW)
- Period: 2024-04-01 to 2024-06-30
- Filing: Q2 FY2024 10-Q, filed 2024-07-25, accession number 0001373715-24-000272
- Page: https://plicit.ai/financials/now/fy2024-q2-income-statement
- Chart image: https://plicit.ai/charts/now-fy2024-q2-income-statement-sankey.png

## Chart details: Revenue by Product and Service (3 categories)

Income statement for 2024-04-01 through 2024-06-30. View: Product and service (3 categories). Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 2,627,000,000 US dollars
- **Total cost of revenues**: 552,000,000 US dollars
- **Gross profit**: 2,075,000,000 US dollars
- **Total operating expenses**: 1,835,000,000 US dollars
- **Income from operations**: 240,000,000 US dollars
- **Other income (expense), net (calculated)**: 94,000,000 US dollars
- **Income before income taxes**: 334,000,000 US dollars
- **Provision for (benefit from) income taxes**: 72,000,000 US dollars
- **Net income**: 262,000,000 US dollars
- **Digital workflow products**: 2,248,000,000 US dollars
- **ITOM products**: 294,000,000 US dollars
- **Professional services and other**: 85,000,000 US dollars
- **Sales and marketing**: 960,000,000 US dollars
- **Research and development**: 643,000,000 US dollars
- **General and administrative**: 232,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Product and Service (2 categories)

- Page: https://plicit.ai/financials/now/fy2024-q2-income-statement/revenue-by-product-and-service-2-categories
- Chart image: https://plicit.ai/charts/now-fy2024-q2-revenue-by-product-and-service-2-categories-sankey.png

Income statement for 2024-04-01 through 2024-06-30. View: Product and service (2 categories). Revenue and costs use their disclosed categories.

- **Total revenues**: 2,627,000,000 US dollars
- **Total cost of revenues**: 552,000,000 US dollars
- **Gross profit**: 2,075,000,000 US dollars
- **Total operating expenses**: 1,835,000,000 US dollars
- **Income from operations**: 240,000,000 US dollars
- **Other income (expense), net (calculated)**: 94,000,000 US dollars
- **Income before income taxes**: 334,000,000 US dollars
- **Provision for (benefit from) income taxes**: 72,000,000 US dollars
- **Net income**: 262,000,000 US dollars
- **Subscription revenue**: 2,542,000,000 US dollars
- **Professional services and other revenue**: 85,000,000 US dollars
- **Subscription cost of revenue**: 469,000,000 US dollars
- **Professional services and other cost of revenue**: 83,000,000 US dollars
- **Sales and marketing**: 960,000,000 US dollars
- **Research and development**: 643,000,000 US dollars
- **General and administrative**: 232,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Geography

- Page: https://plicit.ai/financials/now/fy2024-q2-income-statement/revenue-by-geography
- Chart image: https://plicit.ai/charts/now-fy2024-q2-revenue-by-geography-sankey.png

Income statement for 2024-04-01 through 2024-06-30. View: Geography. Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 2,627,000,000 US dollars
- **Total cost of revenues**: 552,000,000 US dollars
- **Gross profit**: 2,075,000,000 US dollars
- **Total operating expenses**: 1,835,000,000 US dollars
- **Income from operations**: 240,000,000 US dollars
- **Other income (expense), net (calculated)**: 94,000,000 US dollars
- **Income before income taxes**: 334,000,000 US dollars
- **Provision for (benefit from) income taxes**: 72,000,000 US dollars
- **Net income**: 262,000,000 US dollars
- **North America**: 1,665,000,000 US dollars
- **EMEA**: 661,000,000 US dollars
- **Asia Pacific and other**: 301,000,000 US dollars
- **Sales and marketing**: 960,000,000 US dollars
- **Research and development**: 643,000,000 US dollars
- **General and administrative**: 232,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.