# SERVICENOW, INC. (NOW) FY2024 Q3 P&L / Income Statement

- Company: SERVICENOW, INC. (NOW)
- Period: 2024-07-01 to 2024-09-30
- Filing: Q3 FY2024 10-Q, filed 2024-10-24, accession number 0001373715-24-000344
- Page: https://plicit.ai/financials/now/fy2024-q3-income-statement
- Chart image: https://plicit.ai/charts/now-fy2024-q3-income-statement-sankey.png

## Chart details: Revenue by Product and Service (3 categories)

Income statement for 2024-07-01 through 2024-09-30. View: Product and service (3 categories). Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 2,797,000,000 US dollars
- **Total cost of revenues**: 584,000,000 US dollars
- **Gross profit**: 2,213,000,000 US dollars
- **Total operating expenses**: 1,795,000,000 US dollars
- **Income from operations**: 418,000,000 US dollars
- **Other income (expense), net (calculated)**: 98,000,000 US dollars
- **Income before income taxes**: 516,000,000 US dollars
- **Provision for (benefit from) income taxes**: 84,000,000 US dollars
- **Net income**: 432,000,000 US dollars
- **Digital workflow products**: 2,398,000,000 US dollars
- **ITOM products**: 317,000,000 US dollars
- **Professional services and other**: 82,000,000 US dollars
- **Sales and marketing**: 944,000,000 US dollars
- **Research and development**: 626,000,000 US dollars
- **General and administrative**: 225,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Product and Service (2 categories)

- Page: https://plicit.ai/financials/now/fy2024-q3-income-statement/revenue-by-product-and-service-2-categories
- Chart image: https://plicit.ai/charts/now-fy2024-q3-revenue-by-product-and-service-2-categories-sankey.png

Income statement for 2024-07-01 through 2024-09-30. View: Product and service (2 categories). Revenue and costs use their disclosed categories.

- **Total revenues**: 2,797,000,000 US dollars
- **Total cost of revenues**: 584,000,000 US dollars
- **Gross profit**: 2,213,000,000 US dollars
- **Total operating expenses**: 1,795,000,000 US dollars
- **Income from operations**: 418,000,000 US dollars
- **Other income (expense), net (calculated)**: 98,000,000 US dollars
- **Income before income taxes**: 516,000,000 US dollars
- **Provision for (benefit from) income taxes**: 84,000,000 US dollars
- **Net income**: 432,000,000 US dollars
- **Subscription revenue**: 2,715,000,000 US dollars
- **Professional services and other revenue**: 82,000,000 US dollars
- **Subscription cost of revenue**: 496,000,000 US dollars
- **Professional services and other cost of revenue**: 88,000,000 US dollars
- **Sales and marketing**: 944,000,000 US dollars
- **Research and development**: 626,000,000 US dollars
- **General and administrative**: 225,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Geography

- Page: https://plicit.ai/financials/now/fy2024-q3-income-statement/revenue-by-geography
- Chart image: https://plicit.ai/charts/now-fy2024-q3-revenue-by-geography-sankey.png

Income statement for 2024-07-01 through 2024-09-30. View: Geography. Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 2,797,000,000 US dollars
- **Total cost of revenues**: 584,000,000 US dollars
- **Gross profit**: 2,213,000,000 US dollars
- **Total operating expenses**: 1,795,000,000 US dollars
- **Income from operations**: 418,000,000 US dollars
- **Other income (expense), net (calculated)**: 98,000,000 US dollars
- **Income before income taxes**: 516,000,000 US dollars
- **Provision for (benefit from) income taxes**: 84,000,000 US dollars
- **Net income**: 432,000,000 US dollars
- **North America**: 1,778,000,000 US dollars
- **EMEA**: 700,000,000 US dollars
- **Asia Pacific and other**: 319,000,000 US dollars
- **Sales and marketing**: 944,000,000 US dollars
- **Research and development**: 626,000,000 US dollars
- **General and administrative**: 225,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.