# SERVICENOW, INC. (NOW) FY2024 YTD Q3 P&L / Income Statement

- Company: SERVICENOW, INC. (NOW)
- Period: 2024-01-01 to 2024-09-30
- Filing: Q3 FY2024 10-Q, filed 2024-10-24, accession number 0001373715-24-000344
- Page: https://plicit.ai/financials/now/fy2024-ytd-q3-income-statement
- Chart image: https://plicit.ai/charts/now-fy2024-ytd-q3-income-statement-sankey.png

## Chart details: Revenue by Product and Service (3 categories)

Income statement for 2024-01-01 through 2024-09-30. View: Product and service (3 categories). Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 8,027,000,000 US dollars
- **Total cost of revenues**: 1,656,000,000 US dollars
- **Gross profit**: 6,371,000,000 US dollars
- **Total operating expenses**: 5,381,000,000 US dollars
- **Income from operations**: 990,000,000 US dollars
- **Other income (expense), net (calculated)**: 285,000,000 US dollars
- **Income before income taxes**: 1,275,000,000 US dollars
- **Provision for (benefit from) income taxes**: 234,000,000 US dollars
- **Net income**: 1,041,000,000 US dollars
- **Digital workflow products**: 6,877,000,000 US dollars
- **ITOM products**: 903,000,000 US dollars
- **Professional services and other**: 247,000,000 US dollars
- **Sales and marketing**: 2,827,000,000 US dollars
- **Research and development**: 1,875,000,000 US dollars
- **General and administrative**: 679,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Product and Service (2 categories)

- Page: https://plicit.ai/financials/now/fy2024-ytd-q3-income-statement/revenue-by-product-and-service-2-categories
- Chart image: https://plicit.ai/charts/now-fy2024-ytd-q3-revenue-by-product-and-service-2-categories-sankey.png

Income statement for 2024-01-01 through 2024-09-30. View: Product and service (2 categories). Revenue and costs use their disclosed categories.

- **Total revenues**: 8,027,000,000 US dollars
- **Total cost of revenues**: 1,656,000,000 US dollars
- **Gross profit**: 6,371,000,000 US dollars
- **Total operating expenses**: 5,381,000,000 US dollars
- **Income from operations**: 990,000,000 US dollars
- **Other income (expense), net (calculated)**: 285,000,000 US dollars
- **Income before income taxes**: 1,275,000,000 US dollars
- **Provision for (benefit from) income taxes**: 234,000,000 US dollars
- **Net income**: 1,041,000,000 US dollars
- **Subscription revenue**: 7,780,000,000 US dollars
- **Professional services and other revenue**: 247,000,000 US dollars
- **Subscription cost of revenue**: 1,406,000,000 US dollars
- **Professional services and other cost of revenue**: 250,000,000 US dollars
- **Sales and marketing**: 2,827,000,000 US dollars
- **Research and development**: 1,875,000,000 US dollars
- **General and administrative**: 679,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.

## Chart details: Revenue by Geography

- Page: https://plicit.ai/financials/now/fy2024-ytd-q3-income-statement/revenue-by-geography
- Chart image: https://plicit.ai/charts/now-fy2024-ytd-q3-revenue-by-geography-sankey.png

Income statement for 2024-01-01 through 2024-09-30. View: Geography. Revenue uses this breakdown; costs and expenses retain the consolidated categories.

- **Total revenues**: 8,027,000,000 US dollars
- **Total cost of revenues**: 1,656,000,000 US dollars
- **Gross profit**: 6,371,000,000 US dollars
- **Total operating expenses**: 5,381,000,000 US dollars
- **Income from operations**: 990,000,000 US dollars
- **Other income (expense), net (calculated)**: 285,000,000 US dollars
- **Income before income taxes**: 1,275,000,000 US dollars
- **Provision for (benefit from) income taxes**: 234,000,000 US dollars
- **Net income**: 1,041,000,000 US dollars
- **North America**: 5,080,000,000 US dollars
- **EMEA**: 2,037,000,000 US dollars
- **Asia Pacific and other**: 910,000,000 US dollars
- **Sales and marketing**: 2,827,000,000 US dollars
- **Research and development**: 1,875,000,000 US dollars
- **General and administrative**: 679,000,000 US dollars

### Chart connections

- Revenue less cost of revenue equals gross profit; gross profit less operating expenses equals operating income.
- Operating income plus other income or expense equals income before tax. Income before tax less income tax expense or benefit equals net income.